Temporarily suspending the service, changing the payment period, terminating the contract and changing the owner.

In order to change the billing period, please end an email to info@zone.ee with the desired payment period and server name.

Billing periods of 1, 3, 6 and 12 months are supported. Paying yearly gives a discount on the web-hosting services. Prices can be found on our website at https://www.zone.ee/en

In order to transfer a web-hosting service or other service from one ZoneID account to another, a written confirmation from the new and current owner is required, which should be sent to out contact address info@zone.ee. A prerequisite for changing ownership is that the new owner has a ZoneID account, which can be registered here.

The instructions for changing the owner of the .EE domain can be found here.

Instructions for changing ownership of .COM, .NET and other top-level domains can be found here.

As customers feedback is very important to us, termination of the web-hosting contract is possible only through our customer support service, by sending an email at info@zone.ee. In the email please specify:

Domain name associated with the web-hosting
When you want to terminate the service
If possible, also specify the reason for the termination.

If necessary, the web-hosting service will be closed immediately, the prepaid invoice will be canceled at the end of the current month.

The domain automatically stops working at the end of registration period.

Keeping only the domain on the account will not incur any costs.

Tip: If, for example, the company name has changed and a new domain name is registered, then we recommend that you keep the old domain for several years. This avoids the risks associated domain becoming available for registration to everyone, including cyber criminals trying to phish your customers